Introduction
At Terces Finance, your privacy is important to us. This SMS & Email Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through SMS (text messaging) and email. It also outlines your rights under applicable Canadian privacy laws.
What Information We Collect
We collect the following information when you engage with our SMS or email communications:
- Your mobile phone number
- Your email address
- Your name (if provided)
- Your communication preferences (e.g., consent to receive SMS and/or email messages)
- Records of your communications with us (message content, dates, and status)
How We Use Your Information
We use your mobile and email information only to:
- Send updates about your financial advisory relationship with Terces Finance
- Provide reminders about appointments or important service information
- Share educational information about financial services
- Respond to your requests and inquiries
- Communicate account or service-related notices
Information Sharing
We respect your privacy and do not sell or share your information with third parties for marketing or promotional purposes.
- Information may be shared with subcontractors or vendors performing support services on our behalf (e.g., customer service providers).
- These third parties are contractually required to use your information only for the services they perform and to protect your privacy.
- All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
- You can opt out of SMS communications at any time by replying STOP to any message.
- You can opt out of email communications by following the unsubscribe link included in any email from us.
- You may also contact us directly at [email protected] to update your communication preferences.
Data Security
We take reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and restricted access to sensitive data.
Our data protection practices comply with Canadian privacy standards, including:
- ✅ PIPEDA (Personal Information Protection and Electronic Documents Act)
- ✅ CASL (Canada’s Anti-Spam Legislation)
Your Rights
Under applicable Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your personal information
- Withdraw consent for us to use your personal information (subject to legal or contractual restrictions)
Modifications
Terces Finance reserves the right to modify this Privacy Policy at any time. Updates will be posted on our official website at www.tercesfinance.com/privacy-policy. We encourage you to review this page periodically to stay informed.
Contact Information
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
📧 [email protected]
📞 1-343-262-3369
Legal Compliance
By using our SMS and email services, you acknowledge that Terces Finance operates in compliance with:
- ✅ PIPEDA (Personal Information Protection and Electronic Documents Act)
- ✅ CASL (Canada’s Anti-Spam Legislation)
Last updated: November 8, 2025